Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Warranty

  • Our customer help crew is on–line day–and–night to take care of every one of your support requests. Every single ticket you submit to us will be answered within up to 60 minutes. If your case demands the assistance of one of our administrators, we will send the ticket to the person on duty and will notify you that the situation is being resolved.

  • Top quality support service

  • Top–class Technical Assist Service

  • We will offer you round the clock client support through a lightning fast ticketing platform built into your Control Panel. You can easily write to us whenever you want about any of the packages that come installed in advance on the virtual server, which include the selected Operating System, the server admin panel and our in–house produced Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • An extensive and regularly updated articles base is built into our in–house built Site Control Panel. It offers quick tips about how to conduct all of the important web site administration tasks. The Help section supplies in–depth how to article tutorials and step by step video lessons. You can reach the Help area by hitting the Help or Video buttons in the top right part of each Control Panel section.