Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is qualified to efficiently care for all of our cloud website hosting users’ issues and information requests. Through our ticketing system, you are able to submit your inquiry and a support staff representative will most likely get back to you in less than maximum 1 hour. In actual fact, practice has shown that the common response time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our staff of professionals is going to be on the web for you 24x7x365 to react to all your enquiries and to solve any matter you might have. You can easily send us a support ticket from your Site Control Panel or drop an email any moment. Additionally, on working days, you can call us or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a complete know–how base into the Control Panel that will help you receive useful step–by–step guidance anytime. Each section of the Control Panel possesses its own contextual support area featuring a list of how–to articles. We have also made video lessons to offer you with a better idea of the correct way to perform any presented process.