A 99.9% Server Uptime

Our cloud website hosting system is based on a solid, top–drawer hardware architecture and a heavily tweaked Linux variation. That’s why, irrespective of what your web site is, or how many website visitors you have, or even in case there’s a DoS assault, our physical servers will remain up and your sites will stay accessible online.

Our cloud website hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

Apart from our cloud hosting platform, we have also built our own internal network in each one of our datacenters. Everything is based on premium–quality hardware parts provided by Juniper. And on each and every router, we have set up a firewall with a complex algorithm that will sift out all suspicious requests.

Because of this, in each of our datacenter facilities – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Like with every other service, when it’s your cash on the line, you cannot feel truly secure. Because of this, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our service or if you need to get an even more powerful web hosting solution, such as a VPS web hosting packages or even a dedicated servers hosting packages – you will get a full refund, without hidden fees or repayment charges.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve attentively hand–picked each member of our 24x7 support team to make certain that we can offer the very best client support that you can possibly get. Each of our techs has many years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Plus, they are available 24x7 – you will be able to get in touch with them at any moment and they’ll respond to you as fast as possible.

Their average ticket response time is well under 20 minutes, while with other hosting firms you are forced to wait for days. Besides, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to within an hour.

24/7 Technical Support